SUPPORT

Let's get you
back to listening.

Find a quick answer below, report a problem, or ask to join the private beta.

COMMON QUESTIONS

A good place
to start.

01

Using hands-free practice

Voice answers and commands are optional. Start a supported hands-free session when you want them; otherwise use the same on-screen controls throughout practice.

02

Audio, microphone, or speech trouble

Check the app's microphone permission and your device volume first. If the issue continues, include your phone model, Android or iOS version, and the exercise you were using.

03

Fasola Pro and purchases

Store products are still being prepared for public launch. When available, purchases and restores will be managed from the Membership screen in Fasola.

04

Your privacy

Practice history is stored locally. Fasola does not require an account and does not use advertising or general-purpose behavioral analytics.

CONTACT FASOLA SUPPORT

Tell us what
you're hearing.

A concise description is perfect. For a bug, include what you expected, what happened, your device model, and the screen or exercise involved.

EMAILsupport@hartmanntek.com

Product support · Beta access · Accessibility feedback

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